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allmymarbles, llc.
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allmymarbles, llc.

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Terms and Conditions

 

Terms & Conditions

Last Updated: November 30, 2025

Welcome to All My Marbles (“we,” “us,” “our”). By accessing or making a purchase from our small-batch handmade polymer clay shop, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.


1. Handmade Products

All items are handmade in small batches.

This means:

  • Slight variations in color, shape, size, or pattern are normal.
     
  • Product photos represent the general design, but every piece is unique.
    By purchasing, you acknowledge and accept these handmade characteristics.
     
  • Photos are intended to represent the general appearance of each product but may not display colors or details with complete accuracy. Lighting, screen settings, and handmade variations may cause subtle differences.

2. Orders & Payment

When you place an order, you agree that:

  • All information you provide is accurate and complete.
     
  • You are authorized to use the payment method provided.
     
  • Prices are listed in USD and may change at any time without notice.
    We reserve the right to refuse or cancel any order due to suspected fraud, incorrect pricing, or availability issues.
     

3. Shipping & Processing Times

Because we are a small-batch handmade business:

  • Processing times are typically 3-7 business days, unless otherwise stated.
     
  • Shipping times are estimates and may vary due to carrier delays.
     
  • Once a package is handed to the shipping carrier, delivery is outside of our control.
     

We are not responsible for:

  • Delivery delays
     
  • Lost or stolen packages
     
  • Incorrect addresses provided by the customer
     

If you need help with an order issue, email us and we’ll do our best to assist.


4. Returns, Exchanges & Cancellations

Due to hygiene and the handmade nature of our products:

  • All sales are final unless the item arrives damaged or defective.
     

For damaged items:

  • Contact us within 48 hours of delivery with photos of the damage.
     
  • We will offer a replacement (if available) or store credit.
     

Cancellations:

  • Orders may be canceled within 12 hours of purchase unless the item has already shipped.
     

Custom orders:

  • Custom or personalized items are non-refundable and non-cancelable once in production.
     

5. Product Care & Safety

Polymer clay jewelry is durable but not indestructible.


By purchasing, you agree to follow recommended care instructions:

  • Avoid water, harsh chemicals, lotions, and perfumes.
     
  • Store in a cool, dry place.
  • Do not bend or drop
     
  • Keep out of reach of young children and pets.

    All My Marble products are:
    Extremely light weight
    Handmade with polymer clay
    Nickel free hardware
     

We are not responsible for damage resulting from improper care or handling.


6. Intellectual Property

All designs, photos, product descriptions, branding, and content on this site are the intellectual property of All My Marbles and Vickie Jernigan.

You may not:

  • Copy
     
  • Recreate
     
  • Sell
     
  • Distribute
     
  • Claim as your own any content or designs from our shop.
     

We reserve the right to take action against unauthorized use.

7. Promotions & Discounts

Any promotions, coupon codes, or sales:

  • Cannot be combined unless explicitly stated
     
  • Cannot be applied to past purchases
     
  • Are subject to change or cancellation at any time
     

8. Website Use

By using our website or social shop, you agree not to:

  • Engage in fraudulent activity
     
  • Attempt to disrupt site functionality
     
  • Copy or misuse any content
     
  • Use the site for unlawful purposes
     

We may suspend or deny access to anyone who violates these terms.

9. Limitation of Liability

To the fullest extent permitted by law, All My Marbles is not liable for:

  • Any indirect, incidental, or consequential damages
     
  • Allergic reactions to materials. All My Marbles attempts to use nickel-free products, but sensitivities vary.
     
  • Losses caused by shipping carriers
     
  • Misuse of products
     

Your use of our products and website is at your own risk.


10. Changes to Terms

We may update these Terms & Conditions at any time. Updated versions will be posted on our site with the revised date. Continued use of the site indicates acceptance of the updated terms.


11. Contact Information

For questions or support, you can contact us at:

Email: vickie@allmymarbles.com

Business Name: All My Marbles

Website: allmymarbles.com


Return and Refund Policy

This is a place to describe your Return and Refund Policy to buyers.


A Return and Refund policy usually consists of:

  • Terms of return (i.e. number of days)
  • State of return (e.g. unworn)
  • Reason for return (e.g. damaged or wrong product)
  • Process for return (i.e. how to initiate a return, how to contact customer service)
  • Process of refund (i.e. terms of refund, duration, payment details)
  • Contact details


Copyright © 2025 allmymarbles, llc. - All Rights Reserved.

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